RF Auto printing onto luxury cartons with thermal inkjet printer

RF Auto troubleshooting

Need some help with your RF Auto? Here's everything you need to know.

Need some assistance?

Rotech has a comprehensive range of resources to assist you with the smooth running of your RF Auto, including user manuals, setup videos and troubleshooting guides.

Click through the links below to take you to where you need to be.

Alternatively, if you did want to talk to someone directly, to walk you through the system or book in for a service, feel free to give us a call.

 

RF Auto manual

This manual includes information on:

  • Safety information
  • Assembly
  • Installation
  • Decommissioning and disposal
  • Operation
  • Maintenance
  • Wiring diagrams
  • Fault finding chart

Product specifications

Min product dimensions

80 (leading edge) x 30mm

Max product dimensions

400 (leading edge) x 300mm

Max throughput

300 products per minute

System dimensions (L x W x H)

835 x 762 x 615mm

RF Auto Setup Guide

A walkthrough the basics of how to get your RF Auto up and running.

Click the image to expand and watch the whole video.

  • RF Auto setup guide

Operator troubleshooting flowchart

Follow each step through to troubleshoot your system and work out whether the issues you are experiencing are a quick fix or require a little more assistance. For problems that call for more coding and marking expertise, give us a call.

Click the image to expand the troubleshooting flowchart.

The Rotech Tick

TIJ troubleshooting

Video tutorial | Step-by-step troubleshooting

If your thermal inkjet (TIJ) system isn’t printing to the best of its ability, there are some troubleshooting steps you can take to enhance the printer’s performance.

Click the image to expand and watch the whole video.

  • checking the ink capacity on a thermal inkjet printer

Blog post | Why is my thermal inkjet printer producing poor print?

When your printer starts producing prints that are incomplete, poor quality or have lines going through them, it’s likely that there’s a problem with the printer settings, the ink cartridge, or it’s positioning in relation to the product it’s printing on to.

The Rotech Tick

TIJ cartridge care

Video tutorial | How to care for your TIJ cartridge?

In this video, we highlight how to clean, store, insert and check the status of your thermal inkjet cartridge. These simple steps will ensure that the cartridge and integrated printhead are always producing the highest quality code – as you would expect from this technology.

Click the image to expand and watch the whole video.

  • cleaning the nozzles on a thermal inkjet cartridge

Downloadable guide | TIJ cartridge care

There are steps you can take to guarantee peak performance of your thermal inkjet printer and prevent wear and tear as a result of operator mishandling.

More support & aftercare services

spares kit hamper

Spares kits

Spare part kits can be provided directly through our support team or can be ordered from our online shop for next day delivery.

Rotech engineer working on the wiring in a RF Compliance

Rotech Care+ Maintenance Plans

With our Rotech Care+ plans we deliver proactive aftercare and support, to give you peace of mind that your equipment will run reliably.

Rotech team working together in the office at a computer

Training

Training is essential to guarantee the safe and proper use of your Rotech equipment. Do you want to run your system to its full potential?

RF Auto with TIJ Printer and Rotech tick on 3D printed component.

Buy Rotech – Simple, stress-free consumables

Up to date pricing, stock information and lead-times. View your online account history.

 Rotech team working together in the office at a computer
The Rotech Tick

Talk with an expert

Still unsure what you need? Our coding experts are on hand to help you find a solution that matches your exact requirements.