How do you clean a printhead?

Most printers have a release that allows the printhead to open. Once the head is open, the easiest way to clean it is with a recommended printhead wipe, just wipe the printhead clean. It is also wise to wipe the platen roller also. Reload all the label material and ribbon and away you go.


  • Take great care not to scratch the surface and to get the entire residue off with alcohol wipes
  • Wipe down the platen roller
  • Keep print head cleaner kits on hand to perform regular printhead maintenance and ensure optimum printer performance.



  • Use a sharp instrument to scrape either the head or the platen roller that the head rests on. It can destroy the roller or print head surface requiring it to be replaced.

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