Customer Support Services

Code with confidence with Rotech’s dedicated end-to-end customer care

Need help with your equipment?

Call our support team on +44 (0) 1707 682 642
or email [email protected]

From the moment that you turn to us for a solution, to long after your equipment is installed, Rotech is here as your trusted coding and marking partner. We ensure you get the solution that best fits your application needs, both now and into the future. Our experts provide the knowledge you need to operate your equipment effectively and if challenges arise, we’re always on hand to help.

Here’s how it works

1

Project assessment

We take the time to understand your requirements and challenges before recommending a solution. Sample testing, site surveys, demos and trials ensure the perfect fit.

2

Delivery and setup

Your new equipment will be delivered and installed with zero hassle. Our expert engineers handle everything, so you’re up and coding confidently in no time.

3

Ongoing support

Great partnerships go beyond delivery. From consumable order fulfilment to fast and effective troubleshooting, we’re here to keep your operations running smoothly.

1. Project assessment

2. Delivery and setup

3. Aftercare and support services

We have found our Rotech batch coding machine to be thoroughly reliable and extremely cost effective. We have only had one occasion during the past five years to need to some technical support. I would have no hesitation in recommending Rotech as a competent and professional company.

AQUA OLEUM